Terms of Service

1. Acceptance and Agreement to Terms

These Terms (“Terms of Service”) are the terms upon which Mansoor Ahamad Ali Mohamed trading as “WYBE” (“WYBE”, “us”, “we”, “our”) grants you a right to access, or use, our services provided by us as described in this Agreement, our products, digital content and Website located at https://wybe.fit.

By engaging any of the services below, submitting an intake form for the purpose of arranging a paid service, or arranging a payment for a service by browsing this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website or arrange services with us.

2. Services Description

WYBE offers to provide the following services upon payment of the fees as shown on our Website’s Service FAQ page. It is mandatory that you read the FAQ before making a purchase. By purchasing a service, you confirm that you have read, understood, and agree to be legally bound by these Terms of Service. If you have any questions that are not addressed in the FAQ, you must ask them prior to making your purchase. Ignorance of these terms and conditions will not be accepted as an excuse.

(i) Workout Programs

Workout programs are digital products delivered to clients via email in PDF format. Each program consists of a workout schedule running from Monday to Saturday, detailing the specific exercise names, number of sets, and number of reps for each day. For beginners, target weights (in kg) will be recommended. However, for intermediate and advanced clients, specific weights will not be suggested; clients are expected to progressively overload the weights based on their individual strength and tolerance, without compromising range of motion or technique.

Program durations and progressions are structured as follows:

• Beginner Program: 3-month duration with no changes to the workout schedule during the term.
• Intermediate Program: 6-month duration with a schedule update after the first 3 months.
• Advanced Program: 12-month duration with a schedule update every 4 months.

(ii) Fitness Consultations

1x1 Fitness Consultations are provided either online or in-person (in-person consultations are currently offered exclusively within the UAE). Consultations include an assessment of your current body posture, an analysis of your current form and technique, and practical instruction on applying human biomechanics, kinesiology, and breathing techniques to a selected number of exercises.

Only functional exercises backed by fitness science will be taught. The number of exercises covered varies based on the client’s learning pace, but the recommended guidelines are:

• Single Session (60 minutes): 1 to 5 exercises.
• Multiple Sessions (120 minutes total): 3 to 8 exercises.

Please note that there is no guarantee we will complete teaching all selected exercises before the end of the session. The purpose of this consultation is to learn and apply the correct scientific technique. Therefore, we will only move to the next exercise once the form and technique of the current exercise are fully mastered; clients cannot rush or jump ahead to the next movement.

To ensure all clients are attended to on time, consultations will end exactly at the scheduled completion time, without any buffer or extension. Online calls will be disconnected exactly at the one-hour mark.

(iii) Nutrition Consultations

1x1 Human Performance Nutrition Consultations are provided either online or in-person (in-person consultations are currently offered exclusively within the UAE). Consultations include an assessment of your current lifestyle and goals, followed by comprehensive education regarding macronutrients, micronutrients, vitamins, minerals, and recommendations for nutraceuticals to enhance performance. WYBE will not discuss or promote the use of steroids in any manner.

This consultation does not provide a finalized diet plan. Instead, it is designed to educate you on how to program your own diet plan. If a client requires an exclusive, custom-written diet plan, an additional fee of $28 will apply. WYBE strongly recommends clients book multiple sessions to maximize their understanding. Results will vary for each individual and are entirely dependent on how consistently and disciplined the client remains with the program.

(iv) Personal Training

1x1 Personal Training sessions are currently provided exclusively within the UAE on a highly limited and selective basis, by advance appointment only. To ensure the highest quality of service, WYBE caps its availability to a maximum of 3 active clients per month.

Clients are provided a maximum of 12 sessions per month (structured as 4 sessions per week). The duration of each personal training session is determined by the completion of that day’s workout schedule, rather than a strict hourly basis. Clients utilizing this service also receive personal coaching and nutritional consultation directly during the workout session. The core design of this program is to educate you in fitness science so that you can ultimately become your own personal trainer.

(v) Online Consultation Requirements

For all consultations conducted online, clients must ensure they have the appropriate device for a video call, adequate lighting, and a stable Wi-Fi connection. You must be punctual and ready at the scheduled start time. Any time lost due to technical issues on the user’s end will not be compensated in any form—this includes no rescheduling, no reimbursements, and no extra time given. This policy is strictly enforced due to our tight schedule and commitment to other clients.

3. Health & Safety Disclaimer

WYBE is a personal coaching, training and sports nutritionist brand. Mansoor Ahamad Ali Mohamed is a REPS level 4 personal trainer and human performance nutritionist, but is neither a doctor nor a physiotherapist, nor is he registered as a dietitian.

The information, advice (whether verbal or written) or recommendations which we give, or which are contained on our programs, training notes, Website or otherwise, including any information from WYBE that you choose to review, should not be regarded as medical advice, diagnosis or treatment. If you consult us and have medical conditions, pregnancy, injuries, are on medication, have any concerns or doubts, it is your responsibility to speak with your doctor or medical professional before engaging in our services.

You represent and warrant that you are in good health and that you participate in our services at your own consent.

4. Payment & Fees

Unless otherwise agreed in writing, the prices stated are exclusive of all taxes and duties payable in the currency selected at the time of purchase (USD). Payment for all the services is made in advance.

WYBE reserves the right to change the price list at any time. You agree that WYBE shall not be obliged to pay any refunds for services rendered or where a booking was cancelled too late, as per section 5 below. You further agree that WYBE shall be entitled to charge late payment fee on any outstanding balance payable to WYBE by you.

The payments for WYBE services will be collected by third party processors (please see our Privacy Policy for details). WYBE does not store any card information at any time of processing.

5. Cancellations, Rescheduling, Refunds

Personal Training

WYBE’s personal training sessions are subject to the following terms and conditions which are considered as a part of the Services provided.

Each personal training session booking is valid for one month, used or unused. Please note that personal training sessions cancelled or re-scheduled 24h in advance will not be charged and can be rescheduled without penalty. Whereas, personal training sessions cancelled or re-scheduled within 24h of the scheduled start time will be non-refundable and non-re schedulable. There is no freezing of sessions allowed except in a personal medical emergency or if you have to migrate from UAE to another country, upon providing proof and being approved by WYBE.

Fitness and Nutrition Consultations

A request to reschedule more than 24h in advance will be granted without any charges. A cancellation or a request to reschedule within 24h of the scheduled start time will be charged as a full payment.

Digital Training Programs

Digital training programs are tailored for different levels and are non-refundable after purchase of the program.

Refunds

If WYBE agrees to a refund, this will be processed to the payment method used to make the original payment. A refund, if due, will be issued within 14 days’ time of WYBE’s refund decision.

WYBE shall not be obliged to make any refunds for services already performed or partially performed.

6. Client Responsibilities

You agree that:

• you will provide true information regarding your medical conditions, injuries, medications, allergies or any other restrictions pertinent to your training;
• you will follow the safety recommendations and not perform any of the exercises recommended by us that can cause unpleasant side effects such as sharp pains, fainting or anything else unusual;
• you will arrive to personal training sessions on time, prepared to train, hydrated and dressed appropiate for the training;
• you shall keep your account details, program content, or any assessment information WYBE shares with you confidential and not share or distribute WYBE content, programs or Apps.

7. Limitation of Liability

WYBE, its parent, subsidiary, affiliated or related companies, directors, officers, employees, contractors, agents, representatives or assigns shall not be liable to you for any indirect, incidental, consequential, punitive or exemplary damages, or for any loss of income, profits, goodwill, data, revenue, opportunities, savings or any other intangible losses of any kind, whether foreseeable or not or any loss or damage resulting from or occasioned by your inability or failure to use any WYBE service, program or Website.

WYBE’s aggregate liability to you for any claim, demand or proceeding, including any liability of its parent, subsidiary, affiliated or related companies, directors, officers, employees, contractors, agents, representatives or assigns, shall not exceed the amount of fees actually paid by you to WYBE for the services that give rise to such claim, demand or proceeding during the 12-month period preceding the event giving rise to such liability, unless prohibited by UAE law.

Nothing in these Terms shall exclude or restrict WYBE’s liability for death or personal injury caused by gross negligence, fraudulent misrepresentation, or any liability that may not be excluded under applicable law.

8. Intellectual Property

All information, material, data, and content on our Website, program documents, videos, nutrition content, etc., provided by us to you are protected by copyright law and are our sole intellectual property. You are prohibited from distributing, copying, reproducing, publicly performing or displaying any of it without our express consent. However, you may take screenshots and post them on social media or quote excerpts of our material, providing us with credit.

9. Photos & Testimonials

WYBE may ask you for permission to use your progress photos, testimonials, and/or appear in the videos we produce.

This permission can be revoked at any time by you by notifying us, whereupon WYBE will remove your content from their resources. Exceptions are content already published by third parties, which this revocation will not affect, and content already printed or published by third parties. It takes up to 2 working days for us, upon your written notice, to remove your content from our web resources.

10. Governing Law, Disputes

These Terms shall be governed by and construed in accordance with the laws of the UAE and the laws of Dubai, and any dispute arising out of or in connection with these Terms or the services provided by WYBE shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Changes to Terms

We reserve the right to update, modify or amend these Terms at any time and in our sole discretion. The updated version will be indicated by the “Last updated” date at the beginning of these Terms. We will endeavour to notify our clients by e-mail about any material changes to these Terms, and your continued use of our services will be deemed to be your acceptance of these Terms.

12. Contact

For questions or concerns, you can contact us by email at mansoor@wybe.fit or by filling out the contact form on our Website. We will endeavour to respond within 2 business days.